✨ Frequently Asked Questions

How long does shipping take?

We ship exclusively within the European Union.
Delivery takes 10–15 business days, depending on your country.

Do you ship worldwide?

No.
At the moment, we ship only within the EU.

Are your products hypoallergenic?

Yes — we work with skin-friendly materials designed for comfortable, everyday wear.

How can I track my order?

You will receive a tracking number by email as soon as your order is shipped.
Tracking updates may take 24–48 hours to appear.

Can I return an item?

Yes.
We accept returns within 30 days of delivery.

Customers are responsible for paying the return shipping cost.

My item arrived damaged. What should I do?

Please, contact us within 48 hours of delivery and include clear photos of the damage.
We will send a replacement at no extra cost.